Reliability

Overview

Communication networks are an indispensable part of modern enterprises. Employee and customer interaction, technical support, marketing, sales and procurement activities are all highly dependent on a secure and reliable network infrastructure. With this increasing reliance on data communications, monitoring of the network infrastructure has become more important than ever.

Live/Standby Servers

To ensure a reliable 24/7 network monitoring solution SNMPc Enterprise supports live/standby management servers. The backup SNMPc server continually monitors the primary server and in the event of a failure automatically takes over all network management functions. An automated failover process includes the reconfiguration of any distributed polling agents in the network. Through the standby server feature, users can continue to monitor their network if the primary system is disabled through system failure, human error or other unforeseen circumstances.

User Audit Trails

SNMPc delivers improved security and accountability through support for user audit trails. Any user access to the management platform or configuration changes are tracked and written to a log file. Alerts are automatically generated if an intrusion attempt is detected.

Console Options

Overview

SNMPc provides local user access in the Workgroup and Enterprise editions. Additionally, the Enterprise Edition supports remote user access via Windows or JAVA based consoles.

JAVA Console

The SNMPc Remote Access Extension supports a JAVA based remote console. The JAVA console can be used from any Internet or Intranet connected computer, including Apple, Linux and Windows systems. The SNMPc Java Console is optimized for low speed WAN lines, making it well suited for use by outsourced Network Service and Help Desk personnel.

Basic functionality includes user specific topology map displays, event log views, and real-time MIB table/graph displays. Long-term trend reports can be viewed after selection with a calendar control. Also included is a JAVA proxy Telnet application for configuration of Cisco routers and other devices.

Remote Console

All SNMPc Enterprise functions are available from the windows based remote console. Each user can be assigned a security level and unique view of the network. The windows console is not suitable for dial-up access. The SNMPc Enterprise Basic System includes one remote console license. With the Remote Access Extension option you can simultaneously use an unlimited number of Remote Consoles on multiple systems.

Advanced Network Mapping

SNMPc supports a multi-level hierarchical map. Each hierarchy can represent cities, buildings, or subnetworks. Imported bitmaps of geographic maps or floor plans, along with manual or automatic network placement, lets you create a layout that closely matches the actual network.

SNMPc can automatically lay out each map network as a tree, ring, or bus topology. Each map object uses a device specific or user selected icon, and the object color indicates the device status. You can start any device specific application by double clicking map icons.

The Map Navigation Tool Window displays the map as a tree for direct selection of objects. The Navigation tree also displays the current alarm status of each subnet to quickly locate failing devices.

The map window Full Zoom feature automatically moves and zooms the view so that all devices are always visible in the window. The Pan/Zoom feature lets you select a region to zoom into from the complete set of devices in a view.

Monitoring & Alerts

Availability and Status Polling

SNMPc automatically discovers and polls SNMP/ICMP, WEB, FTP, SMTP, and TELNET services, as well as up to 16 user-selectable TCP services per node. Each application can also be configured to match on "success strings" returned by the service. Along with real-time service status, SNMPc Enterprise also provides WEB-based Availability Reports.

Automatic Threshold Alarms

Once Trend Reporting is setup, Polling Agents monitor all report variables for a learning period and calculate a baseline for typical patterns.

Thereafter, the Polling Agents compare the actual polled data to the baseline and generate alarms when variables deviate excessively from the baseline. Polling Agents automatically adjust baselines as traffic patterns change. You can also manually configure alarm thresholds for any polled variable.

Alerting

SNMPc changes the colour of map objects and performs other actions based on received events. Event Action Filters select the action to take when an event occurs. An "easy event" filter option lets you to create event filters directly from log file entries.

SNMPc offers a wide range of event actions including:

	Email, Page
	Play WAV Sound
	Execute Application
	Forward SNMP Trap
	Pop-up Alarm Window

Device SNMP Views

Multi-Vendor Graphical Device Views

The HubView and BitView scripting applications display a graphical image for multi-slot routers, bridges, and hubs. Device specific custom menus and mouse commands perform SNMPc commands on the selected slot or port, or other graphical element.

SNMPc includes device scripts for all devices that conform to standard MIBs and for dozens of private MIB devices, including Allied Telesyn, Cisco, and 3com devices. You can easily develop HubView or BitView scripts to graphically manage any SNMP device.

Real-time MIB Displays

SNMPc supports real-time displays of MIB variable data in tabular or graphical format. Table or graph displays can include multiple devices and variables from different standard and private MIBs, including derived expressions such as Utilization, Volume, and Percent Errors. You can select any variable cells, table rows or columns, for graphical display.

MIB Browser

SNMPc includes a fully featured MIB browser supporting SNMP v1, v2c, and v3 and can be used to get and set individual MIB variables. The MIB Browser can also read all variables supported by a device and export the variable names and values to a file.

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